FAQ - Pacific Park® | Amusem*nt Park on the Santa Monica Pier (2024)

Are drones allowed in Pacific Park?

Pacific Park has a No Drone policy as regulated by the Federal Aviation Administration. Please see regulations for further guidance.

Are there facilities for nursing mothers and diaper changes?

Diaper changing tables are provided in both men’s and women’s restrooms at Pacific Park. The Park does not have a specific facility for nursing mothers.

What should I do if someone in my family needs first aid?

Pacific Park security officers are trained to handle any minor first aid needs. In addition, the Los Angeles Harbor Patrol substation located on the Pier maintains a staff of trained emergency first aid personnel. If you or a family member needs assistance, please advise the nearest Pacific Park security officer or ask any uniformed employee to direct you to our administrative offices.

What is Pacific Park’s policy on alcoholic beverages?

No alcoholic beverages are allowed in Pacific Park. City of Santa Monica municipal code prohibits any alcoholic beverages on the Pier except beverages purchased and consumed within restaurants with the appropriate license to serve.

What should I do if I lose sight of my child?

Our uniformed security officers are trained to deal with lost children. If you lose sight of your child please advise the nearest Pacific Park security officer or ask any uniformed employee to direct you to our administrative offices.

Does Pacific Park have a dress code?

Pacific Park® does not have a formal dress code. Guests are encouraged to dress comfortably for the beach environment and weather forecast (don’t forget your sunscreen!).

Can I bring in my own food and beverages?

Pacific Park does not restrict food and beverage from entering the Park. However, we do limit the use of outside food and beverage in the food court and event areas.

Is the Coffee Bean and Tea Leaf on the Santa Monica Pier kosher?

The Coffee Bean & Tea Leaf franchise on the Santa Monica Pier is a unique location in that it is located inside the Pacific Park amusem*nt park. To provide a wider selection of pastries and desserts suitable for the Park’s extended operating hours, the management of the Santa Monica Pier Coffee Bean & Tea Leaf has elected to carry menu items from vendors outside Coffee Bean’s corporate supply chain including some bottled beverages, gourmet donuts and other pastries. Not all of these additional menu items are sourced from kosher-certified kitchens, so this specific Coffee Bean & Tea Leaf location is no longer eligible for a kosher certification. The coffee, teas, and other Coffee Bean items are still sourced from Coffee Bean and Tea Leaf. This change only applies to items served from the non-refrigerated pastry case.

Are there automatic teller machines (ATM’s) available in Pacific Park?

There are a number of ATMs available at Pacific Park. If you need assistance finding one please ask a Team Member.

Are there lockers available?

Due to space constraints, Pacific Park is not able to provide lockers for guests. The closest lockers are located at The Bike Center in Downtown Santa Monica. Locker rentals vary from $10-$20 per day depending on luggage size. See more luggage storage options here.

Are pets allowed in Pacific Park?

Pets and other animals are not allowed to be inside Pacific Park. Only qualified service animals are allowed entry into the Park.

Does Pacific Park offer stroller and wheelchair rentals?

Due to space constraints, Pacific Park is not able to provide either wheelchair or stroller rentals.

What happens if it rains during my visit?

Rain showers seldom last for very long in Santa Monica. When inclement weather moves into the area, Pacific Park does close some rides based on weather and safety conditions. Generally weather closures last for a very short period of time. Should the weather require a longer closure, Park management will assist guests with ticket and wristband questions.

What is The Loop and how can I join it?

The Loop is Pacific Park’s email newsletter and is the best place to get information about upcoming events and special programming here on the world-famous Santa Monica Pier. We only send about an e-mail month and you can opt out/unsubscribe any time. Additionally, Loop subscribers get deals and discounts for rides, food, and other attractions. Sign up for the Loop today!

Is smoking permitted in Pacific Park? What about on the Pier?

Smoking and the use of vape pens or other electronic vaping devices is prohibited throughout Pacific Park. The Pier is over 100 years old and the deck is made from wood. Smoking is also prohibited in all areas of the Santa Monica Pier except for designated smoking areas located at the beach level.

How much does it cost to play the games?

Our fun-filled midway games range in cost from $3.00 to $8.00 per play depending on the game and level of play.

How many midway games does the Park have?

The Park has over a dozen challenging midway games to test your skill for a chance to win cool prizes! Game offerings may vary by season and some games be closed on the day of your visit.

How many rides does Pacific Park have?

Pacific Park offers 12 exciting amusem*nt park rides including the world-famous Pacific Wheel, the world’s first solar-powered Ferris wheel. Parents can enjoy 6 family-share rides suitable for almost any rider. In addition, visitors can experience the Gyro Loop attraction for an additional charge.

Where can I read Pacific Park’s Code of Conduct?

Please read our Code of Conduct here. If you have any questions, e-mail guestservices@pacpark.com or call (310) 260-8744.

What does “Limited Operations” mean?

During off-peak months, the Park sometimes goes into limited operation Monday-Thursdays, particularly earlier in the day. This decision is usually made on a day-by-day basis contingent on the weather and number of people in the Park. Limited operation can mean we will have a limited number of rides, games, or food outlets open, or that we will have parts of the Park closed completely. Typically, limited operation during this time of year means our family share rides and midway games will be in rotation and that we will have a limited number of food & beverage carts open. Our main dining options (Scoop Ice Cream and Treats, Beach Burger, and The Pacific Wheel Pizza Company) and marquee rides (Pacific Wheel, Sea Dragon, West Coaster) are typically unaffected by these types of rotational operations.

Where can I charge my phone?

There are no power outlets accessible to the public on the Pier. If dining inside Pier restaurants, you may be able to plug your phone or other electronic devices in there. Optionally, Pier Gear sells pre-charged power banks that you can take with you.

I have a parking issue / complaint?

All parking on and around the Santa Monica Pier is owned and operated by the City of Santa Monica. If you are having difficulty with an automated parking machine, use the call button on the machine to contact the parking operations center directly. For all other inquiries, the Parking office can be contacted at (310) 458-8295 or parking@smgov.net.

Is fishing allowed at the Santa Monica Pier?

Yes – fishing is allowed on the Santa Monica Pier, but during this limited operational phase, guests planning to fish are encouraged to bring minimal fishing equipment. Large coolers, trolleys, hand carts, wagons, and all other large equipment are all discouraged as to allow room for other guests on the Pier to practice social distancing.

Where should I park if I have a mobility impairment?

Vehicles displaying handicapped license plates and hang tags are permitted to park at Lot 1 North at 1550 Appian Way (immediately north of the Pier) or Lot 1 South at 1640 Appian way (next to Hot Dog on a Stick).

I am a street performer or interested in being a street performer – where do I go for the lottery? Can I perform on the Santa Monica Pier?

During this limited operational phase street performers, artists, and musicians are limited as to where and when they can perform. To get a performer space, applicants must participate in a lottery held several times each day. The lottery is conducted next to the Merry-go-round building. For future requests for performance space and more information visit https://www.smgov.net/Departments/OPM/content.aspx?id=47373 or call 310-458-8900.

FAQ - Pacific Park® | Amusem*nt Park on the Santa Monica Pier (2024)
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